What Information We Hold and Why
When you open an account with us, we collect the details you provide — your name, contact information, and the payment method you choose, whether that is bKash, Nagad, or Rocket. We record transaction data tied to deposits and withdrawals so we can verify your wallet
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and process your requests accurately. We also collect device and session data — your browser type, IP address, and how you navigate the platform — to keep your account secure and improve how the site performs on mobile. If you contact our support team, we keep
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a record of that exchange. We do not sell your personal data to third parties. Data shared with payment processors like bKash, Nagad, and Rocket is limited to what those services need to complete your transaction. We retain your account data for as long as your
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account is active and for a period after closure as required by applicable rules. You can request a copy of your data or ask us to correct inaccurate details at any time through our support channel.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.